[{"title":"1. What is the Plus Fishing Point Program?","content":"

The Plus Fishing Point Program is a loyalty program reserved for customers.

It allows you to earn points on purchases, which can be converted into Coupons to be used on the Plus Fishing Online Store.

"},{"title":"2. Who can participate?","content":"

All customers registered on the Plus Fishing Online Store can participate.

Registration is free and immediately grants 100 welcome points.

"},{"title":"3. How are points earned?","content":"

1 point for every euro spent.
If you have an active Plus Fishing Member plan, you earn 1.5 points for every euro spent.
Points are not earned on shipping costs or on discount vouchers already applied.

"},{"title":"4. How can points be redeemed?","content":"

Points can be converted into Coupons starting from 100 points (in multiples of 100).

Coupons are valid for 30 days from the date of conversion.

The value of each point depends on your loyalty level: Bronze, Silver, Gold, or Platinum.

"},{"title":"5. Points limit or expiry?","content":"

There is no maximum limit on the number of points you can accumulate.

Points do not expire and cannot be converted into cash, transferred to other accounts, or assigned to third parties.

After 12 months without purchases or without moving up a loyalty tier, the account will be downgraded to the lowest level.

"},{"title":"6. What do the statuses “approved,” “pending,” and “cancelled” mean?","content":"

Approved → Points have been correctly credited to your account.
Pending → Points are being confirmed (for example, if the order has not yet been completed).
Cancelled → Points have been removed because the order was cancelled or refunded.

"},{"title":"7. When can I convert my points into coupons?","content":"

Accumulated points can be converted into coupons at any time.

You can do this by logging into your profile under the “My Points” section or directly during checkout.

"}]

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